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ISO 37001 for machine builders

ISO 37001 for mechanical engineering: certificate online

Machine builders sell expensive, customised equipment through agents and distributors, and buyers want proof that bribery is under control. ISO 37001 is the standard that provides it. With Zertify you answer a self-assessment online and receive a verifiable certificate within 4 hours of passing and payment.

01: Demand

Why do customers and tenders ask machine builders for ISO 37001?

A machine is rarely a standard product. It is quoted individually, shipped across borders and commissioned at the customer's site. The order often arrives through an agent in a market you do not know well. Purchasing departments at larger groups are aware of this, and their supplier questionnaires ask three things: whether you have an anti-bribery policy, who vets your agents, and where employees can report misconduct.

A certificate answers these questions once. Instead of completing a different questionnaire for every customer, you send one certificate with a number and a QR code. Tenders for infrastructure and public-sector projects may also request proof of anti-bribery measures. Read the tender documents for the exact wording.

The standard does not promise that no bribery will ever occur. It shows that your company has taken reasonable organisational precautions and that they are documented.

02: Risks

Where does bribery risk sit in a machine-building business?

The risks follow the order process from the first quote to the last service call. These are the points an assessment looks at first.

Sales agents and distributors
A commission paid to an intermediary in an export market can be passed on to someone at the customer who decides on the order.
Acceptance and commissioning
The customer's engineer signs the acceptance protocol. A payment or gift can speed up the signature or make defects disappear from the report.
Customs and permits
Machine shipments need import clearance and site permits. Small payments to officials to move things along are facilitation payments and fall within the standard's scope.
Service and spare parts contracts
Framework agreements with the customer's maintenance staff create room for gifts in return for preferred-supplier status or discounts.
Trade fairs and factory visits
Customer delegations are invited to the plant, with travel, hotel and dinner. The line between hospitality and influence needs a written threshold.
Installation partners and subcontractors
Local firms working on site act in your name. Their conduct is attributed to you.

03: Practice

How does a machine builder meet the key requirements?

The requirements are written for any organisation, so the work is to translate them into your own order process. Risk assessment belongs to clause 6 Planning, the compliance function to clause 5 Leadership, due diligence and controls to clause 8 Operation.

Key requirements of ISO 37001 and an example from mechanical engineering
RequirementExample in a machine builder
Bribery risk assessmentA list of markets, sales channels and project types, each rated for risk and reviewed whenever a new country or agent is added.
Anti-bribery policyA short policy signed by management and handed to sales, service and project staff and to every agent.
Independent compliance functionA named person outside sales, for example the head of quality or legal counsel, who can go directly to the managing director.
Due diligenceBefore an agent is appointed: ownership, references, commission compared with market level, and a written contract with an anti-bribery clause.
Financial and non-financial controlsTwo signatures on commissions above a set limit, no cash payments, payment only to the account named in the contract, a register for gifts above a threshold.
Reporting channelA mailbox or external hotline that service technicians on customer sites can use, with a written rule against retaliation.

Most mid-sized machine builders already have parts of this, such as signature rules and contract templates. The gap is usually the written policy and a documented check of agents.

04: Preparation

What should you prepare before the self-assessment?

The self-assessment has 38 yes/no questions. 14 of them are must-meet questions and all must be answered yes. Of the other 24, at least 16 must be yes. The questions cover the core of the assessment, not every requirement of the standard. Answer them honestly, because SICE reviews every assessment.

Have these items at hand:

  1. Agent and distributor list

    Name, country, contract date and commission terms for each intermediary.

  2. Signed anti-bribery policy

    Dated, approved by management and communicated to staff.

  3. Named compliance contact

    One person with a direct line to management.

  4. Gift and hospitality rule

    A threshold, an approval step and a register.

  5. Reporting channel

    Address or number, and the rule that protects people who report.

05: Zertify

How do you get ISO 37001 with Zertify?

You complete the self-assessment online. SICE, the Swiss Institute of Certification and Education, reviews the assessment. Zertify issues the certificate under licence from SICE within 4 hours of passing and payment. The PDF carries a certificate number and a QR code. Your customer's purchasing department scans the code and lands on a public verification page.

The price is CHF 749 (€749) in the first year, then CHF 499 (€499) per year including the yearly online re-audit. The certificate is valid for 3 years. It is an automatic yearly subscription that you can cancel at any time to the end of the current year in your customer account. If you cancel, the certificate ends with the paid year. You do not need an account to buy. Customers in Switzerland and Liechtenstein pay prices including 8.1% VAT.

A company that also needs ISO 9001 or ISO 14001 receives 20% off for two standards and 30% off for three or more, also on the yearly fee.

06: Routes

How does this differ from the classic route with an on-site audit?

The Zertify certificate rests on an online self-assessment. There is no on-site audit. Every year a short online re-audit confirms that the certificate still applies, and every certificate can be verified publicly by number and QR code.

The classic route is an on-site audit by a certification body. It means scheduling auditors, hosting them at the plant and waiting for the report. If a tender document prescribes a specific route, read the wording before you decide. The guide below compares both.

07: FAQ

Questions about ISO 37001 for mechanical engineering

Check where your company stands

Answer 38 yes/no questions and see whether your anti-bribery measures meet the bar for ISO 37001.

Free and without registration.